Technical Problems Reporting Form

Please use this form to report problems with accessing library resources or services. You may also wish to consult the Libraries' Technical Help Page to review common issues and fixes.

Name
Email address
Phone Number
Status
Are you connecting from on campus or from off campus? On Campus Off Campus
If on campus, are you using a wireless connection? Yes No
If off campus, are you connecting through the SSL server? Yes No
What operating system are you using? PC Mac Mobile Phone
What browser are you using? Internet Explorer Safari Firefox Chrome
Have you observed this problem on more than one computer? Yes No Haven't tried
Please choose a category that best describes the system you are experiencing a problem with: metaLINK
Library Catalog
Databases (e.g. JSTOR)
E-journals
Problem with Getit@BU
Refworks
Find It!
Other (Please Describe)
Please describe in more detail the problem you're experiencing. You can also cut and paste any error message.
 
 

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